The importance of human resource management and the Human Resource Management process. HRM is important for three reasons. First, it can be a signi cant source of competitive advantage. Second, it’s an important part of organizational strategies. Finally, the way organizations treat their people has been found to signi cantly impact organizational performance. The external influences that affect the human resource management process. The external factors that most directly affect the HRM process are the economy, labor unions, legal environment, and demographic trends. The economy aects how employees view their work and has implications for how an organization manages its human resources. A labor union is an organization that represents workers and seeks to protect their interests through collective bargaining. In unionized organizations, HRM practices are dictated by collective bargaining agreements. HRM practices are governed by a country’s laws and not following those law...